airline ever. Pilot strike and bankruptcy was the best part of the experience. The website didn’t work to purchase specified seats, no one answered the phone, and I couldn’t even enter any birthdate on their website for anyone born on the first of a month without getting an invalid date error. If any airline ever deserved what to go bankrupt it’s this one. And after booking 9 people to take a once in a lifetime trip for my 90 year old father to travel back to his homeland we will likely never see the $12,000 we spent on tickets. Then because of the late cancellation we had to pay $16,000 for less convenient flights with another had ordered a vegetarian meal in advance and they didn't have one for me, and then they were very rude when I asked about it and proceeded to just offer me the meat meal. Seats were okay, but I paid extra for some better seats. Can't complain too much for the cost of the ticket, but I'd probably try to avoid them in the future based on my was delayed, changed to a different time and extra stops. Extra 5 hours without food provided on flight at food was terrible and the crew didn’t speak any Scandinavian language and were very loud like on their own tripGodPlusy: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."Minusy: "I can’t think of anything to improve on."Plusy: "The was knowledgeable, but customer acumen sucks."Minusy: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."Minusy: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."Plusy: "The food was amazing"Minusy: "The seats could have more space"Minusy: "Landing was hard but that is always the case."Plusy: "On time. Good hardware."Minusy: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."Plusy: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."Minusy: "Obviously, no food or water in Economy."Minusy: "40 minute delay No food on a three-hour flight, first European airline to implement the same policy that US airlines have used for domestic US flights"Plusy: "The food was great. The fresh bread is always wonderful."Minusy: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."Minusy: "Upon landing in EWR on United, per my reservation on this site my connection was on SAS to Copenhagen. Upon arrival in EWR, I received an email from this site saying my SAS flight "may be canceled". I immediately headed to the terminal where SAS was and went into the lounge to speak to an agent. The women I spoke to could not have been more rude. She told me my flight was canceled and that she did not have access to any details because that was United's responsibility. I told her that could not be the case because my flight was on SAS so if they canceled the flight, I would like to understand what my options are given that I had a tight window upon arrival into my final destination into Dubrovnik so I could not be too late in landing outside of my original reservation. She told me that I had to talk to United and did not even acknowledge why there was a cancellation or anything other than the SAS flight I was on was cancelled. She barely even helped me to understand where my luggage was which I was very concerned would be lost given the issue with the flight cancellation. As a result of all of this, it turns out I was put onto a United flight that now had MORE connections. I had to now go to Frankfurt to Vienna to Dubrovnik, all with really tight connections AND now I no longer was on the same flight as my friend who I was traveling with. SAS did not help with any of this or care to assist in ANY way. They told me it was out of their hands and I had to talk to United. AWFUL service when SAS had cancelled the flight! I had no choice but to take the re-routed flights. I ended up running to my gates and barely catching all of my connections which made for a very stressful travel experience to start my long awaited vacation. After paying the high cost I did for my flight, I am extremely frustrated with my experience as I ended up having more connections, tight connections, awful customer service and a really stressful trip. This is NOT would I would expect for how much I paid and out of the quality of an airline. I would like to receive some type of compensation for the extreme inconvenience of landing 3+ hours after my original arrival time, being broken up with my friend who I was traveling with, not being given any options for my travel, terrible customer service assistance, and no acknowledgement from SAS to help me in any way."Plusy: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."Minusy: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."Plusy: "Nice aircraft (A321) and informative ground staff."Minusy: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."Plusy: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."Minusy: "I didn't like having to buy alcohol or anything extra on an international flight."Plusy: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"Minusy: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"Plusy: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"Minusy: "Å måtte skifte fly"Plusy: "Nothing"Minusy: "We will never fly SAS again, it was a horrible experience"Plusy: "Fair leg space, kind stewards."Minusy: "It would be nice if they could offer some snacks or something to drink. Seems to be higher quality than low costs, so they could afford to offer that."Plusy: "I was treated by the cew very, very badly. Food was terrible."Plusy: "Quick flight and pleasant service. Seats were also comfortable"Minusy: "Walking out to the plane the markings weren’t great."Plusy: "Flight on time and efficient boarding process"Minusy: "Food only average, some of the beverages only for purchase"Plusy: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"Minusy: "On time, efficient, friendly staff"Minusy: "No food, no entertainment"Minusy: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."Plusy: "We were eventually rebooked in the class we paid for."Minusy: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."Plusy: "Just everything. On time, good service, relaxing flight. What else...?"Plusy: "Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight"Minusy: "Missed my flight due to weather east coast"Minusy: "The flight arrived an hour late."Plusy: "Boarding, comfort, cost of tickets"Minusy: "Cost to check bags was dramatically higher than for other airlines. As part of this trip we flew with 6 providers and the cost for bags with SAS was almost double."Minusy: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."Plusy: "The food was excellent"Minusy: "A glass of wine free of charge would have been a nice addition."Plusy: "Service, etc."Minusy: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."Minusy: "My daughter was feeling nauseous the whole time. She pressed the button to ask for a moist towel but was ignored after much waiting; she pressed again, and more waiting came with no response. She got yelled at when she went to ask politely. I understand the crew can get busy but where is compassion for a customer in need?"Plusy: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"Plusy: "The flight was comfortable. Boarding was fast and easy. Flight crew was attentive and friendly. I would 100% fly with SAS again."Minusy: "Our checked bag was delayed for a very long time. It came out 15 minutes after our baggage carrousel claimed all the bags from our flight were completed. My wife was obviously extremely concerned and it started our honeymoon off on a more stressful note than it had to be."Plusy: "Reasonable price"Minusy: "Very hot, small seats"Plusy: "short - efficient"Minusy: "no problems"Plusy: "Nothing honestly"Minusy: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."Plusy: "It was quick. Can't rate food or entertainment as I didn't use"Minusy: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"Plusy: "Too upset to continue senseless survey"Minusy: "Vacation ruined"Plusy: "12 people got bumped!"Jak zaznaczyłam we wcześniejszej opinii , przez wasz błąd nie mogłam wejść na pokład samolotuW danych pasażera wpisano mi nazwę firmy , i nie było możliwości to poprawić , więc w ogóle nie wpuszczono mnie na pokład samolotu i bilet przepadł za prawie 2000 zł , , ale będę do was pisała skargę Zaznaczam ,że nie pierwszy raz kupuję bilet przez internet i nie pierwszy raz lęcę samolotem , Uważam ,że błąd ten leży po waszej stronie , prosiłam o wystawienie FV na firmę, a nie o wpisywanie danych firmy jako pasażera , Pasażerem była Urszula Kaczmarczyk, Wasz błąd drogo mnie kosztował , musiałam zakupić kolejny nowy bilet za 3340 zł , wydałam na bilet grubo ponad 5 tys do Szwecji z wyrazami szacunku Urszula KaczmarczykThe flight had a short delay. The main dish was not that great. More variety would have been i nowoczesny samolotWejście na pokład lotu zabrakło napojów, stewardesy bywają of movies was poor in my opinion. I was not able to pick anything during the flight. The food was good and the service too! RomanNowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe uprzejma załogaThe price other than that the food was terrible and the staff was rough and unfriendly the comfort was poor not a pleasant "Punktualność"Minusy: "Jest ok polecam"Plusy: "The seats were very comfortable. The plane was clean and the crew was very friendly."Plusy: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."Minusy: "Everything."Plusy: "crew was good"Minusy: "crazy detailed search in goleniów"Minusy: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."Plusy: "sympatyczna załoga"Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"Minusy: "Aircraft was comfortable and crew worked above and beyond normal crews to ensure all passengers were happy."Plusy: "Food was nice."Minusy: "2 hr. delay caused me to reschedule everything for the day..."Plusy: "Crew were polite, friendly and attentive."Minusy: "Better food, bigger dessert"Minusy: "Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions"Minusy: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."Plusy: "Not a good experience rescheduling . The airlines and agents seemed to have formed a nexus to strip customers of money ."Minusy: "Fix this no cancellation and no refund nonsense . Plans change . And stop the charade of allowing changes but not really coz the change fee are so high and the process is super painful so that customer may drop the idea altogether"Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym tak nie ma co narzekać..."Plusy: "Service excellent"Minusy: "Late flight"Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"Plusy: "Nic"Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i i żenada"Plusy: "Mila i szybka odprawa"Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom 2 minuty po zamknięciu "first flight was canceled -bad second flight- short flight and fast, nice crew"Minusy: "waiting for a hotel room for 4 hrs after my first plane got services completely disorganized, no meals at the wait."Minusy: "Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes."Minusy: "Czystość w samolotach"Plusy: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."Minusy: "The crew"Plusy: "było opóźnienie i nie podobało mi się to"Minusy: "punktualność"Plusy: "było ok"Minusy: "nowszy samolot"Minusy: "Samolot mały mało miejsca na nogi"Plusy: "wygodnie"Minusy: "punktualnosc"Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."Minusy: "We didn’t get an email reminder to check in online."Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."Minusy: "The flight was canceled without notice."Plusy: "Eweyting was fine."Minusy: "Boarding et WAW was 30 waiting and deicing was one hour so we departed at instead instead of Boeing 787 was barowed Airbus 433 from Airitalia-much les comfortable plane."Minusy: "Lot jak zwykle opóźniony"Minusy: "Ponad 1h opóźnienia"Plusy: "Wifi and the nice crew"Minusy: "The food option"Plusy: "nothing particularly good—-getting off the plane was a va relief"Minusy: "due to my seating, i was freezing...i had to buy my own blanket for 5 euros and this was no be more than a sheet!"Plusy: "I liked nothing."Minusy: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."Plusy: "The online menu, seats were comfy, smooth flight."Minusy: "The line to board was insanely long and slow moving."Plusy: "I got charged 100 for each leg of the trip for luggage and your app would not let me check them in online"Minusy: "Baggage cost was outrageous"Plusy: "Plane condition was decent."Minusy: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."Plusy: "slept the whole trip"Minusy: "my dreams i guess??"Plusy: "Plane looks so nice."Minusy: "Fly more than 3 hours without drink or snack.. really ? Horible!!!"Plusy: "Everyone was nice and the flight was good."Minusy: "The food choices. I got this rice noodle soup that was so gross. A lot of the items I wanted to purchase where out of stock. I wish you had more episodes on the shows for entertainment"Plusy: "Cena"Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."Plusy: "Disembarking from both front and back is nice and efficient. Wish more airlines did that."Minusy: "Both flights were delayed by more than an hour. You'd think a company called Norwegian would be ready for cold weather."Plusy: "The price"Minusy: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"Plusy: "The attendandats in premium cabin were great"Minusy: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."Plusy: "Great flight, nice plane."Minusy: "They actually weigh your carry ons and mine were too heavy."Plusy: "The travel as such was taken care of very well."Minusy: "Berlin Schönefeld is not a professional level airport. The appearance is sloppy, temporary. The service there slow, unresponsive and apathetic."Plusy: "Norwegian Air is great! Very nice plane"Plusy: "Plane crew and flight wornderful"Minusy: "Customs at airport miserable Over 2 hrs to clear customs Airport is overwhelmed and in dostepair"Minusy: "If the crew could have made sure at boarding that passengers uses the right doors to enter the aircraft , that could have avoided passengers walking over each other"Plusy: "Punktualność miła obsługa. Polecam."Plusy: "Nice bright planes ! Crew was friendly! Boarded and deplaned from both front and back of plane which was quick"Plusy: "Paid for a Premium seat in row #1 that was broken and would not recline. Multiple seats in the Premium section would either not recline or would only recline. Crew was stressed and impersonal. Will never fly Norwegian Air again. Ever."Plusy: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."Minusy: "Not very quick in picking up the trash. Tray tables too low."Plusy: "Easy check in, friendly staff"Minusy: "Terrible music before take off and after landing"Plusy: "Plane wasn’t packed full. Kind attendants."Minusy: "People who want to stay up all night talking with lights on and poking the back of seats to select screen choices should be sitting together at the back of the plane. Red eye flights are painful enough, and providing a dark and uninterrupted flight for most people should be your priority. Please switch screen selection to arm rather than tapping on someone’s back !"Plusy: "The internet on the airplane!"Plusy: "At least the customer service desk had a wee bit of a smile. Thought helpful to the least on account of little information."Minusy: "Last minut cancels flight without explanation-left me on a separate flight and needing to pay for an additional al connecting flight while in Europe-stranding me in airport for several hours. The canceled flight was rebooked for TWO DAYS FOLLOWING-absurdly"Plusy: "Fact that I eventually made it home a day later"Minusy: "The airline company and if I can avoid it in the future, I will not take this airline again!"Plusy: "All"Minusy: "Only graded one star for last two as short ball NA"Plusy: "The cost of the ticket was perfect, very affordable. I didn’t have a meal included, but was surprised that I was never even offered water worth the other passengers as attendants went down the aisle. I was completely looked over."Minusy: "I was VERY surprised to witness such unfriendly, mannered attendants. No smiles. No excuse mes or sorry when bumping in to someone or needing to get by. I felt like I would’ve put them out too much to ask for ANYTHING."Plusy: "Service was top notch."Plusy: "I liked the dreamliner. That's about it."Minusy: "I was flying Norwegian during possibly the worst week in recent memory: after the breakdown at JFK following the snow hurricane on Jan. 3-4. The flight was DY 7002 to Oslo, arriving on Jan. 5. For some reason leading up the flight, Norwegian did not cancel our flight - which left at 22:00 - even though the other major airlines had. We were forced to go to the airport chaos before Norwegian cancelled the flight around an hour before it was supposed to fly. We were delayed two days. When we finally boarded on Jan. 7 we had to sit on the tarmac for 3 hrs before taking off. The pilot couldn't explain the nature of the delay. In all fairness, I am not sure how much Norwegian or JFK are to blame for such horrendous service. Probably both are at fault. Norwegian: please consider your customers' time and well-being. Cancel your flights in advance of such conditions so that your passengers, update the information on your website. Those things are in your control, even if the situation at JFK is not."Plusy: "decent leg room in economy, loved the humid air and low cabin pressure, polite staff"Minusy: "very few vegetarian , and almost no vegan options for food."Plusy: "The flight was delayed by 2 hours but it was quite well handled by the crew"Minusy: "Flight was 4 hours late causing us to miss our connecting flight and lose a day of our vacation plans because the next flight wasn't until the morning. Customer service phone center personnel were rude. He "new" movies being shown in the on flight entertainment were old and there were only a few."Plusy: "Fast and easy boarding"Plusy: "Wszystko oky., jak Norwegiana."Minusy: "Nie podobalo mi się opóźnienie lotu."Plusy: "Fantastic value. Clean plane with good cabin crew. We took off on time, had a pleasant flight and landed safely and on time. What more do you want?"Minusy: "I'm glad i paid the E11 for a seat with leg room. It might have been tight otherwise for a flight over 2 hours. Worst coffee I've paid for anywhere recently. This was a big black mark for me."Plusy: "Norwegian is an awesome airline."Plusy: "The plane was beautiful and very modern, and the in-flight crew was very nice. Lots of space for carry-on baggage. You have to purchase meals in advance when you book your flight, otherwise you don't get much. But you can buy snacks and drinks on demand through the screen each passenger has."Minusy: "The boarding process felt a little chaotic. They boarded the back half of the plane and then opened general boarding. People who knew about it lined up to wait to board for 45 mins before the flight began boarding... because the way it's done is so open. It doesn't create the most relaxing wait experience. But once I got on the plane, all was good. The check-in process was also a bit tiring too. There is no automated check-in option, so you have to stand in a really long line to get your boarding pass for international flights. Make sure you leave yourself plenty of time to check-in... especially given that there's a long security line next."Plusy: "They accept two pieces of luggage per person. Great customer service"Minusy: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."Minusy: "The tickets are extremely unclear as to which airport they depart and arrive at."Plusy: "Food, service, movies"Minusy: "Being over an hour late. Not enough leg room in economy."Plusy: "Food was great. Entertainment very good - nice choice of movies, games, and information."Minusy: "Crew was difficult to understand. Not as warm and friendly as I would expect."Minusy: "they lied to us on the palin that the people who missed there flite have hotel rooms reserved for them, but when we arived the people were rude and we had to sleep at the airport."Plusy: "No frills but it took me to where I wanted to go."Minusy: "My young daughter was denied a ticketed seat on an 11:30 Norwegian air flight to Oslo, being told that her 10:33 arrival at the gate -- due to multiple protracted delays on earlier connecting flights to get her to the gate -- made her "too late" and the computers would not permit the gate agent to get her on board no matter how much extra she was willing to pay. She was simply told to get the next flight 24 hours later, killing 15% of her vacation. The gate agent said to my hysterical child that she was so sorry for the hours lost in prior connecting flight delays and recognized the plane my daughter was to be on was still one hour from pushback from the gate, but she couldn't overcome the computers having closed out the flight at precisely 60 minutes before scheduled departure so there was nothing a human could do. This is the epitome of machines gone crazy!!"Plusy: "Boarding by seat number made boarding go smooth"Lot odwołany z powodu COVIDNo fussLot opóźniony 3h, po raz kolejny, beż żadnego wytłumaczenia. DnoW dobie pandemii, na lotnisku stalem godzine poniewaz wylaczone z uzytku krzesla maja zapewniac bezpieczna odleglosc. W samolocie wirus juz przeciez sie nie rozprzestrzenia. Linie lotnicze staly sie bardzo aroganckie, poprosilem zaloge czy mozemy poprzesiadac sie skoro zostaly wolne miejsca, uslyszalem ze jezeli nie wykupilem miejsca to jest to niemozliwe, a potem slysze przez intercom ze zaloga jest po to zeby sie nami opiekowac. A moze jednak, pilnowac interesu?OkSpierdalaj chujuI was not boarded because i was positive on my pcr testSpozniony jak zwykle3h opóźnieniaThe crew was exceptionally kind. Communication in terms of gate changes could be betterThe one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"Minusy: "Fotele i ilość miejsca."Minusy: "Można podać wodę do picia i mały poczęstunek."Plusy: "i like the service"Minusy: "water free"Plusy: "The flight was fine"Minusy: "Let me know by mail to check in before I got to the airport and save me 35 euro"Plusy: "The food options were amazing and the wine was very nice!"Minusy: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."Plusy: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."Minusy: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"Plusy: "The cheap fares"Minusy: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."Plusy: "Prices on in flight purchases"Minusy: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."Minusy: "Więcej miejsca na nogi. Brak opóźnień."Minusy: "Delay on departure and no bus at arrival"Minusy: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"Plusy: "Once boarding started it was very fast and flight left shortly after"Minusy: "Seats are very uncomfortable"Plusy: "Clean"Minusy: "Claustrophobic"Plusy: "Cena za bilet i punktualność."Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna opoznil sie o 40min"Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na ma za duża i może dodatkowo zapłacić."Plusy: "Wygodne fotele dość czysto"Minusy: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."Minusy: "Seats are terrible."Plusy: "Start i lądowanie o czasie."Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."Plusy: "Dolecieliśmy."Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""Minusy: "2h opoznienia"Minusy: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"Minusy: "Lot ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"Plusy: "The flight arrived ten minutes early at our destination."Minusy: "Extremely small and uncomfortable seats even for a small person."Plusy: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"Minusy: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."Minusy: "Jak zawsze lot "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."Plusy: "We got to our destination."Minusy: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"Plusy: "The crew was really nice"Minusy: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"Minusy: "No air conditioned 2 hours late Poor ground service"Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."Minusy: "-"Minusy: "Lot opóźniony Duszno. Staliśmy w kolejce do samolotu po powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."Plusy: "Zwyczajny spokojny dość długi lot."Minusy: "Ponad godzina opóźnienia !!! Ale to można zrozumieć. Po wejściu do hali odlotów, pomimo elektronicznej odprawy, posiadaniu wydruku z adnotacją Priority i bagażu podręcznego należy się odprawić przy stanowisku nadawania bagaży (kolejka sic !) w celu otrzymania tzw. paper ticket. Oczywiści w moim przypadku nie dodano czerwonej naklejki Priority Boarding !!! Obsługa przy boardingu nie respektuje usługi pierwszeństwa wejścia na pokład. Pierwszeństwo jest tylko przy przejściu do hali tuż przed wejściem do busa lotniskowego. Potem już i tak wszyscy jadą wspólnie, więc pierwszeństwa wejścia na pokład nie ma. Dodatkowo jeśli zostaniesz skierowany przez kolejnego niekompetentnego pracownika lotniska DWC do niewłaściwego z dwóch autobusów (jeden podjeżdża do przednich schodów, drugi do tylnych) musisz się przeciskać przez cały, pełen pasażerów i bagaży pokład samolotu, ponieważ procedury !!! nie pozwalają przejść do odpowiedniego wejścia, np. tylnego mając miejsca 29. Nigdy więcej Wizzair, którego pracownicy pokładu twierdzą, że odprawa i boarding nie jest zależny od firmy Wizzair. Tylko dlaczego to Wizzair pobiera opłatę za usługi typu Pierwszeństwo wejścia na pokład ?"Wszytko super2h opóźnienia jak na przylot po północy niemiła niespodzianka. Samolot szczególnego do podobania nie pomocna załoga, płynne wejście i wyjście z pokładu samolotuPerfekcyjna jakość, lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecamPlusy: "Nothing amazing its opposite, its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"Minusy: "no chance to be better, I think its all Passenger should expect only its will be worse"Minusy: "The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued."Plusy: "On time."Minusy: "No complaints"Plusy: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at PM and were at the gate at PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."Minusy: "for RyanAir to be more human and humane and caring ..."Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"Minusy: "No service. In order to make up the low fare they force you to buy their services-food, lottary, seats- and because they pay less at the airports , they are last on the list for take off and landing."Plusy: "Quick flight. However as is usual with Ryanair cabin crew their diction on the intercom giving instructions are appalling. This is a feature of Ryanair. Ask for diction or speech lessons and at least passengers will understand. My kids thought the crew were speaking Polish"Minusy: "Brak opóźnień w lotach"Plusy: "Wygodnie i komfortowo"Plusy: "Crew was professional and well organised."Minusy: "N/A"Minusy: "Great and happy"Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."Plusy: "Zwłaszcza lądowanie - bardzo delikatne :)"Minusy: "Opóźnienie ponad 1 godzinę!"Plusy: "We arrive before the planning hour to Pisa"Minusy: "The seats are terrible, nothing confort"Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"Plusy: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."Minusy: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"Minusy: "Strach ze ten lot mogl zostać odwolany"Plusy: "Crew were fab."Minusy: "Delayed flight. Stress of flying nowadays queueing luggage issues."Plusy: "Wszystko sprawnie i szybko"Plusy: "Miła obsługa, przyjemny lot."Minusy: "15 minut opóźnienia lądowania (opóźnienie nastąpiło już przy przygotowaniach do startu). Załoga bardzo szybko mówiła komunikaty w trakcie lotu przez co były trudne do zrozumienia."Plusy: "Getting to my destination safely and getting the heck off their plane!"Minusy: "Trip was Athens - Rome. We had an issue trying to check in online in Greece; it told us to bring our passports to the agent at the airport. We arrived at the airport 2 1/2 hrs before boarding time. After waiting in line the agent told us the check in was closed and we had to pay 55 Euros each JUST TO GET OUR BOARDING PASS. It’s paper with a bar code on it! And we had an issue checking in online. You’re supposed to check in with RyanAir 2 hrs before the plane leaves and we were 4 mins late by the time we waited in line and got to the agent. Nope, still had to pay for paper. Not to mention we had paid extra for priority check in at book. Sure felt like just a cash machine for them. Charge for water too. Awful awful company. I will never fly with them again."Plusy: "Nic"Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."Minusy: "The flight was delayed by almost four hours."Minusy: "Odlot opóźniony o 3h."Minusy: "Very long wait for baggage pick up Overall it was adequate and safe"Plusy: "The plane left on time."Minusy: "The plane itself was probably one of the most disgusting that I have ever been on. There was literal garbage and food all over the floors, the air flow was not working properly, the crew was not friendly, and upon boarding I was made to wait for a reason that was never explained although I had paid for priority boarding. This airline needs some serious help, because my flight to Ibiza was also a terrible experience. Would 10/10 NEVER fly with them again."Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."Minusy: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"Plusy: "załoga bardzo miła"Minusy: "przesuwanie czasu otwarcia bramki o 5, 10 min i tak w kółko przez godzinę..."Plusy: "obsługa"Minusy: "hałas, bałagan"Plusy: "Wszystko było ok"Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"Plusy: "Profesjonalnie, lot przyjemny."Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."Minusy: "godzina spoznienia"Plusy: "The fact that we made it back to Barcelona."Minusy: "The fact that our flight was delayed for well over an hour, and our gate was changed three times, which caused human stampede each time. Incredibly poorly managed."Plusy: "Bardzo przyjemny szybki lot"Minusy: "Opóznienie lotu powrotnego"Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."